You’re Angry at the Wrong Person

Read this article to learn more about how an online community manager can help you with your next customer service issue.  We’ve all been there. Something went awry with your favorite brand and you turn to social media to let them know where they went wrong. I’ve been...

Meet Vela’s Chrystal Sills

Chrystal Sills is a one-woman social media whirlwind – she’s that good. Chrystal Sills knows the ins and outs of social media platforms, including how to turn a brand’s followers into passionate fans. She’s also our office voice impersonator. Here are a few things to...